3 Reasons Every Small Business Should Use a Courier Service
One of the issues many small businesses face today is getting products or communications out in a timely manner. While your business may have a fleet of vans to make deliveries, these are often booked well in advance and somehow there’s always that unexpected last-minute delivery to be made. Have you considered working with a courier service? If not, here are three reasons why every small business should have one on hire.
Same day service
How many times have you been confronted with a client or customer who needs a package or contract within hours? You have what they need available but no one to make the delivery. A courier service is probably just what you need. Many offer same day services and can have that delivery made within just a couple of hours. For example, London’s Mango Logistics Group has what they call a Last Mile Delivery courier service. They handle everything from paperwork packets to parcels large and small. As a sustainable solution to delivering goods, your customers will appreciate more than the speed of delivery. They will also be grateful for your efforts to hire a service like Mango’s to reduce waste and pollution.
Reduced operating expenses
One of the problems that many small businesses face is in finding ways to reduce operating costs. Imagine the expense of buying and maintaining a van for deliveries while also paying an employee to be available to make those deliveries if they are few and far between. A courier service can be hired as needed without all those expenses. Reducing costs helps to grow your bottom line and that’s what will enable you to stay in business. This is an added bonus to making those customers happy with providing same day deliveries.
Deliveries are their business
When you hire a courier service to make deliveries, remember that deliveries are their business. They keep track and log every delivery they make so that if there is ever any question as to time, place or person accepting the package, it can be referred to with confidence. Some couriers also provide storage solutions so that common deliveries can be grabbed from their location and simply delivered to the address you provide. This saves time and effort on your part and makes it easier for you to go on with tasks you have at hand.
If you want to be competitive in your market, the one thing you want to focus on is customer satisfaction. Unfortunately, the most common complaint among customers is the inability to get deliveries scheduled timely. When you add a same day service to your delivery options, those clients will be impressed and you are likely to find them returning again and again. Customer retention is something many small businesses struggle with so it is vitally important to do what you can to keep each and every one of them happy. A courier service may seem like a small thing but, in the end, it can be what sets you apart from the competition – and that’s a win-win proposition each and every time