Forget ‘Soft Skills’;It’s Time To Promote ‘Human Skills’ By Louise Raeside

We’ve all heard of the term ‘soft skills’ or ‘power skills’ as they’ve also been coined. They are the essential being and thinking (or social and emotional) behaviours we should all be developing in our workforce to improve future capability alongside the ‘hard’, doing, technical skills too. Soft skills, such as patience, adaptability, curiosity and being able to build relationships and collaborate, are all integral to fostering healthy, respectful and productive working environments; places where we all want – and choose – to work. Simon Sinek recently said, that “…skills like effective confrontation, empathy, and patience are not soft skills. They are human skills, and they must be learned.” And, of course, he is right. These, and other recognised ‘soft/power skills’ are so inherently human. Ultimately, it’s the ‘human skills’ that impact our well-being, productivity and culture in work and also drive engagement.  In this piece by Louise Raeside, the Engagement…

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