Business continuity is vital for enabling businesses to avoid downtime and carry on functioning properly through potential disruptions such as cyber-attacks, extreme weather, pandemics, and so on. Business continuity is important to save a company money, time, and to protect their reputation. We have come up with some reasons why data centres play such a vital role in ensuring business continuity in 2021.
To keep up with the IT demands of modern business
Many businesses and organisations in 2021 need data centres because they are highly dependent on the efficient delivery of IT services to enable communications, networking, and data storage to service the fast-paced growth in devices, applications, users, and business processes.
To store data safely
These days, businesses and organisations accumulate a mountain of data which they then have to ensure they store and manage responsibly and securely. Customers want to feel reassured that their personal sensitive data is secure and not at risk of being stolen through cyber-attacks or getting into the wrong hands at any point.
Data security is understandably a top priority for businesses in 2021, and data centres offer secure data storage and management. Not only are data centres well-secured technologically through firewalls etc, data centre facilities are also often guarded through CCTV cameras, intruder alarm systems, access management processes and so on.
Are you interested in the idea of storing your business’s data safely and securely on one of the most established data centres in Slough? Look into using the VIRTUS Slough data centre.
Customer Service and communicating with Users
Maintaining high levels of customer service is essential for keeping customers happy and resolving any customer issues as efficiently as possible. Remember that customers in the modern digital age hold the power of being able to post a damning review about your business and services on public online business review websites.
For businesses in 2021, having your IT communication systems running properly and smoothly is key to interacting with customers and users and ensuring business continuity. Businesses that run IT operations such as customer support live web chats which require them to interact with customers instantly, solve their issues, and store their data, may need to use data centre facilities.
To save money
Downtime for businesses caused by unanticipated disruptions to IT systems, such as cyber-attacks and data security breaches or extreme weather, can be a nightmare for businesses relying on technology for their operations in 2021. Downtime and not being able to run IT systems and store and manage data can also have financial implications and cost businesses a lot of money. Loyal paying customers may become frustrated and start to doubt the reliability and quality of your services during the downtime period and choose to go with one of your market competitors instead. For example, if a company runs a takeaway app and the app is down for two weeks, users may decide to order in their food through another similar app.
Using an off-site data centre can help to relieve the stress and worry for businesses, and provide prompt and cost-effective solutions to any issues that arise. In addition, it costs a lot of money for businesses to install data centres in-house and they can take up a lot of office space so it can be a cheaper option to have data stored off-site at a data centre facility.
Business continuity and keeping things ticking over during adversity is important, and data centres help businesses ensure continuity.